Tell us what changed.
Truck type, symptoms and location. Have any fault codes or warning lights ready when you call.
Utica • I-90 • Routes 12 & 5
ROADSIDE.
NOT
STRANDED.
A breakdown changes the plan. Get in touch with a local truck repair team, tell us where you are, and find the next step.
OPEN 24 HOURS2256 BROAD ST · FRANKFORT, NY
THE ANATOMY OF UPTIMETAP 01 / 02 / 03 TO EXPLORE
01
HEAVY DUTY / LOCAL KNOW-HOWDiesel & aftertreatment
Fault codes, fuel delivery, cooling and DPF concerns. Tap a different point to explore.
Trucks & trailers✳Heavy duty diesel✳Shop & roadside✳Utica, New York
01 / BUILT AROUND YOUR TRUCK
A ROAD CALL.
A REAL REPAIR SHOP.
Explore the work we do. Select a system to see where your concern fits and what to bring to the conversation.
THE WORK BEHIND THE MILESTrailers & road calls
Trailer wiring, air lines, tires and roadside concerns. Some jobs can be handled where the truck sits; others need the shop. Call to confirm the right approach.
Explore roadside help↗YOUR SERVICE STARTS HERE
WHERE ARE
YOU STOPPED?
A few details make a better conversation. Build a short service summary, then call or send it through our existing request form.
01 / 03 · THE VEHICLE
What are you driving?
02 / 03 · THE CONCERN
What needs attention?
03 / 03 · THE LOCATION
Where is the truck?
READY FOR THE CONVERSATION
Your service summary.
These details stay in this page and have not been sent. Copy them into the request form, or share them on the call. Service, timing and price are confirmed by the shop.
THE MOHAWK VALLEY / OUR LOCAL AREAILLUSTRATED AREA GUIDE · NOT A NAVIGATION MAP
LOCAL ROADS. LOCAL SUPPORT.
RIGHT HERE.
AROUND UTICA.
Utica / Exit 31
Directions to 2256 Broad St ↗Broad Street is the route to our Frankfort shop. For a road call, share your road, direction and nearest cross street.
Call to confirm availability and service at your specific location.
A CLEAR WAY FORWARD
FROM “WHAT NOW?”
TO THE NEXT STEP.
Know what happens next. A direct conversation with the people handling your truck, from the first call to the agreed repair plan.
Agree on the plan.
The shop confirms the next step, availability and cost. A road call, a shop visit or a tow may be appropriate.
Get the work moving.
Follow the agreed service plan. Keep your contact details handy so the shop can reach you about the repair.
GOOD QUESTIONS
BEFORE
YOU CALL.
Where is the shop?
Nationwide Automotive Group is at 2256 Broad Street, Frankfort, NY 13340, serving Utica and the surrounding Mohawk Valley. Use the directions link for your route.
Can you come to my truck?
Road calls are available around Utica. Tell the shop your exact location and concern so it can confirm whether the job can be handled there. Some work requires the repair shop.
Does this tool book a repair?
No. The service planner prepares a summary in your browser. Call the shop or use the roadside request form to make contact. The shop confirms service and timing.
Can you give me a price online?
The right price depends on the truck, the issue, parts and the location. Discuss the job with the shop and agree on cost before work begins.
Are you open after regular business hours?
The business is listed as open 24 hours, seven days a week. Call to confirm current availability and the right arrangement for your truck.